About Us

Our Purpose

At Upstream Consultations, our purpose is to empower businesses by streamlining their Salesforce processes and enhancing operational efficiency. We are dedicated to providing tailored solutions that meet the unique needs of each client, ensuring seamless integration and maximum impact. Our goal is to build lasting relationships through trust, expertise, and exceptional service, helping our clients thrive in a competitive landscape.

Our Mission

Our mission is to build lasting trust with our clients by delivering reliable, high-quality solutions tailored to their unique needs. We are committed to being the go-to partner that our clients can always turn to, ensuring that they feel supported and valued. Our focus on trust and reliability means that our clients can confidently come back to us for more, knowing they have a dependable ally in their journey towards success.

Our Story

After working in admissions within the Substance Abuse and Mental Health industry for 8 years and using Salesforce for most of that time, our founder and CEO, Alexander Jones, discovered his passion for Salesforce customization, consulting, and optimizing workflows in admissions offices. His journey took him through various consulting agencies, where he worked with clients in Healthcare, Insurance Brokerages, the IT service industry and more.

Through these experiences, Alexander honed his skills in Salesforce development and project management, learning how to tailor solutions to meet diverse needs. This led to the founding of Upstream Consultations, where our mission is to provide clients with a direct connection to an Administrator and Consultant who genuinely takes the time to ensure their needs are met. Our story is one of dedication, growth, and leveraging our extensive experience in the software development field to deliver exceptional results.